Yokoy

If a Yokoy Platinum Visa card has been pre-ordered for you, follow these steps to activate it and complete the order process.

Activating your Yokoy Platinum Visa card

In general, our company card is free of charge and unlimited available.

Is my Yokoy Platinum Visa Card free of charge?

You can manage your card directly in our web and mobile app.

What features does my Yokoy Platinum Visa card have?

Freezing your card temporarily pauses transactions from being made with your card.

How can I freeze my Yokoy Platinum Visa card?

You can use your card details to make purchases or reservations online.

How can I see my Yokoy Platinum Visa card details?

You forgot the PIN of your Yokoy company card? Don‘t worry. Yokoy offers you a quick and easy way to look it up.

How can I look up the PIN of my Yokoy Platinum Visa card?

Update the phone number or security questions used to verify online transactions.

How do I change the phone number or security questions associated with my Yokoy Platinum Visa card?

Update your card PIN at any time directly in Yokoy.

How can I change the PIN for my Yokoy Platinum Visa card?

Reporting your card as lost or stolen stops transactions from being made with your card.

Reporting your Yokoy Platinum Visa card as lost or stolen

How can I get support for my Yokoy Platinum Visa card?

Spend controls show your spend limits to specific merchant categories, general spend limits, and if your card is enabled for ATM withdrawal.

How can I view my spend controls of my Yokoy Platinum Visa card?

Your card has been frozen or will be frozen due to too many late receipts? Solve this issue by matching and submitting your expenses.

My Yokoy Platinum Visa card has been automatically frozen

Get a company card to pay for your expenses.

Request a Yokoy Platinum Visa card

If you detect suspicious activity on your card, you need to contact your Yokoy Platinum Visa card admin and freeze your card.

Reporting fraudulent transactions on your Yokoy Platinum Visa card as a cardholder

Ensure your Yokoy Platinum Visa card information is secure and protect your company from transaction fraud.

Protecting your Yokoy Platinum Visa card

Yokoy Team

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About Yokoy

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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