Yokoy Pay guide
Learn more about your role as a cardholder and/or card admin of Yokoy and UBS cards.
By Yokoy1 author59 articles
- Know Your Business (KYB) Onboarding Journey at Yokoy (EU)Onboard your entity through the KYB process – this is a requirement for all Yokoy Pay customers in the EU for each entity to be onboarded.
- Know Your Business (KYB) Onboarding Journey at Yokoy (CH)Onboard your business through the Know Your Business process. This is a requirement for all first-time Yokoy Pay customers in Switzerland.
- Providing an in-date and acceptable copy of your proof of addressFor the KYB process for Yokoy Pay, you need to provide a valid, legible, fully visible copy of a utility bill or similar with your address.
- Understanding and accessing the Ultimate Beneficial Owner (UBO) RegisterFor the KYB process for Yokoy Pay, you may need to provide an Ultimate Beneficial Owner (UBO) register.
- Understanding and accessing the shareholder registerFor the KYB process for Yokoy Pay, you need to provide the shareholder register, which records company ownership.
- Providing a certified ownership and organizational structure chartFor the KYB process for Yokoy Pay, you need to provide a certified chart of your organizational structure, including all legal persons.
- Providing an in-date and acceptable copy of your proof of identityFor the KYB onboarding process for Yokoy Pay, you need to provide a valid, legible, fully visible copy of your identity document.
- Getting started with Yokoy Platinum Visa cardsAs card admin, your new Yokoy Platinum Visa offers you a range of features to make managing your company’s card spending much easier.
- Using your Yokoy Platinum Visa cardYour new Yokoy Platinum Visa card offers you a range of features to make managing your expenses much easier.
- What‘s a virtual card and when should I use one?Learn about the differences of virtual and physical cards and when you should consider which card type.
- Yokoy Platinum Visa card FAQsHere you’ll find some of the commonly asked questions about the Yokoy Platinum Visa cards.
- Why can‘t I ship the card to my country?You can only request that a card be shipped to your address if you live in a country where Yokoy Platinum Visa cards are available.
- Card dispute typesLearn how to dispute suspicious or incorrect transactions on your Yokoy Platinum Visa card – including steps to be taken and required proof.
- How do I pay with Google Pay?In this article, we‘ll explain how you can use Google Pay to tap and pay with your Yokoy Platinum Visa card stored in Google Wallet.
- How can I add my Yokoy Platinum Visa card to Google Wallet?To use Google Pay with your Yokoy Platinum Visa card, we‘ll show you how to add it to your Google Wallet.
- What’s Google Pay and how does it relate to Google Wallet?This article explains what Google Pay and Google Wallet are and how to use it with your Yokoy Platinum cards.
- Why can’t I pay with Google Pay?This guide should help you determine the possible cause why you aren‘t able to use Google Pay with your Yokoy Platinum Visa card.