🌐 Web | 👤 Card admin
💡 Tip
No account yet? Create an account for Yokoy Platinum Visa cards.
In the Corporate Cards > Accounts and admin menu, you can gain insights about your company‘s corporate card usage, as well as manage individual cards where you need to change the setup after ordering the card.
Bank account information
After selecting your entity in the Company dropdown list and specifying the Bank account, you‘ll see the following features:
Current balance: The current balance is the amount currently in your account.
Reservations: Reservations show the amount currently blocked by merchants, or not yet cleared for transactions.
Currently available: The currently available amount is the current balance without the reservations, and shows you the amount that can be spent right now.
Order cards
As a card admin, you can order new company cards when they‘re required.
Actions
By clicking the Actions button, you can see additional card settings that lets you look up the account associated with the cards, change notifications, access statements, and view terminated cards.
Account information
Here, you can view details of the account associated with your cards. You can use these details to manage account funding.
General settings
Here you can determine the company address for your cards and determine behavior for notifications. All card accounts must have a default company address for shipping and reporting purposes.
Notification setup
You can activate a notification service to inform you or other card admins when account balance runs low. More precisely, you can configure the threshold of when the notification should be sent as well as define the recipients of the email.
Download statements
You can download a PDF statement with transaction and account movement information, which enables you to perform a reconciliation of account information and transactions.
Statements are generated on a monthly basis, on the third of each month. For example, the June statement is available on 3 July. They contain the following information:
Balance on the account at the beginning of the month
Clearings booked from the account
Transactions belonging to those clearings
Any funds that were added to the account by the card admin
Any refunds that were received
Balance on the account at the end of the month
Archived cards
Here you can find a list of all cards that have been terminated 30 days ago or longer and that don‘t have any open transactions.
Card statuses
Next to each card, the Status of the card is visible. Possible card statuses are:
Draft: The order process for this card has been initiated but it is not yet activated.
Active: This card is active.
Frozen: This card had been temporarily frozen.
Terminated: This card has been permanently terminated.
✏️ Note
Cards that have been terminated for more than 30 days and that have no unmatched transactions are automatically moved to the Archived cards tab.
Card view
Below the general account information is an overview of all company cards linked to the specified account. You can view additional information about a card by clicking on it in the overview.
This opens a side panel, which contains detailed information about the card, including the card number, card holder, card type, currency, creation date, available amount, reservations, and current spend. You can view actions performed on the card in the card history.
When a card displays the status Active, you can manage several card settings from this window.
Card settings
The card alias is a name that is used to identify the card more easily in Yokoy. It‘s not sent to the card manufacturer or saved by the card provider; it is solely handled by Yokoy.
In contrast, the card name is the embossing name, meaning the name that is sent to the card manufacturer and is ultimately printed on the card. In Yokoy, this name is shown on the card visual.
Spending limits
Here you can choose the limit for the card:
Limit frequency: Here you can change the timeframe of the card's limit - either monthly, weekly or daily. By default, the frequency is set to Monthly.
Limit amount: Here you can change the limit of the card. Please note that the limit cannot exceed a certain maximum amount.
Late receipt control
Here you can choose to automatically freeze a card for the cardholder when there are too many unmatched transactions. Cardholders must submit all expenses associated with the card transactions in order to unfreeze their card.
ATM withdrawals
For physical cards, you can choose to allow or prevent cardholders from making ATM withdrawals with their Yokoy Platinum Visa card by turning on or off the Enable ATM cash withdrawals option. This option is not available for virtual cards since they cannot be used in an ATM.
Merchant categories
You can limit the purposes you want cardholders to use your cards by activating the corresponding merchant categories. A merchant category determines the type of goods or services provided by the business.
Yokoy lets you restrict purchases to these categories:
Accommodation
Airlines
Public transport
Taxis
Car rental
Fuel & Charging stations
Parking & tolls
Food & drink
Groceries & supplies
Other
Any payments for categories that are not on this list are declined. You can choose to allow all or some of these categories, as required.
Freeze card
Freezing the card temporarily stops new transactions from being made on the card. Cards can easily be frozen and unfrozen again. Cardholders can also freeze their own cards. A frozen card can always be unfrozen by the card admin. You can choose to allow or block the cardholder from unfreezing the card themselves.
More actions
If you click More actions, you can choose to report the card as lost or stolen or terminate the card.
Terminate card
Terminating the card permanently stops new transactions from being made on the card. Card termination is not reversible. Only card admins can terminate a card. Cardholders can report a card as lost or stolen.
If an employee has left or is leaving the company, you can terminate all cards associated with them in a single click by selecting the checkbox Terminate all cards belonging to this employee. A message displays the number of cards associated with that cardholder.
Report as lost or stolen
Reporting a card as lost or stolen means that the existing card number is flagged as lost or stolen to prevent unauthorized transactions and a new card with a different card number is issued and sent to your company address in the case of physical cards. When you flag a card as lost or stolen, the cardholder is notified. If the cardholder marks a card as lost or stolen, you as card admin are notified.
Cancel the card order
When a card displays the status Draft, you can choose to cancel the card order, provided it has not already been activated or shipped (in the case of physical cards). If the card has been activated, you must terminate the card to prevent it from being used.