Setting up the addresses for your Yokoy Platinum Visa card account

As the card admin for your company‘s Yokoy Platinum Visa cards, you first need to set up the account so you can order new cards or let employees request their own cards.

All Yokoy Platinum Visa card accounts must have at least one associated address. This address is associated with the shipping of physical cards and the registration of virtual and single use cards. Although you may have already set up an address as an office location in Admin > Company settings, this address is not used for Yokoy Platinum Visa cards.

You can set up a default address for your company. You can add up to five additional addresses, as appropriate. You can also change the default address that Yokoy proposes as the company address during the card ordering process.

You must enter a complete address, including street name and number, and postal/ZIP code. Incomplete addresses or addresses in countries not supported by Yokoy Platinum Visa cards are not allowed.

In addition, you can allow users to ship Yokoy Platinum Visa cards to their home addresses.

To determine the default address proposed when ordering cards, go to Corporate cards > Account and admin.

Click Actions (three dots) to view the General settings. In this panel, you can manage addresses and card notifications.

By default, you should see the addresses set up as your office locations. To add a new address, click Add company address. You must enter the company name and the company address.

The company name may or may not be your legal entity name. Therefore, you can choose the most suitable company name. For example, you may have different sites within the legal entity that you want to identify separately.

Addresses must be valid physical addresses. Points of reference or PO boxes are not supported. A warning message appears if you enter an invalid country. The address must be in a country where Yokoy Platinum Visa cards are available (i.e. EU countries, the UK, and Switzerland).

You can add up to five addresses as company addresses. However, only one can be chosen as the default address. Additional addresses appear in the address selector in the card logistics step. To change the default address, click Default off button. This makes the selected address the default address.

You can remove addresses by clicking on the trash icon.

When ordering cards, you can choose to ship to cardholders‘ home addresses.

Yokoy automatically takes the cardholder's home address from their user profile (if it exists). If the user profile doesn‘t contain an address, Yokoy uses the default company address as a fallback or allows you to enter the address manually.

When requesting a card, users can choose to ship to their home address instead of the company address. However, as card admin who approves card requests, you can always select one of the company's default addresses, if required.