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Providing an in-date and acceptable copy of your proof of address

For the KYB process for Yokoy Pay, you need to provide a valid, legible, fully visible copy of a utility bill or similar with your address.

Yokoy Team avatar
Written by Yokoy Team
Updated over 3 months ago

To verify your identity, you need to provide a valid proof of address. Here are some guidelines to help you capture an in-date and acceptable copy of your identity document.

To provide a copy of your proof of address, check that:

  • All four corners of the document are visible.

  • The document has been issued in the last three months.

  • All details are fully legible

  • The document is addressed to you with your full name.

You must scan or take a photograph of the document. Digital files are not accepted. Mobile phone bills cannot be accepted as proof of address.

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