🌐 Web | 👤 Travel admin
In Yokoy, you can access and manage your Yokoy Smart Lodge Card details, adjust settings, add the card to your travel booking system, and view and match lodge card transactions with expenses.
Manage the access card number, expiry date, and CVV
The card number, expiry date, and CVV can only be accessed by the user who created the card. If the person who created the card leaves the company, see What to do if you can’t access your lodge card credentials.
It is recommended you create a separate user account just for the Travel Admin role, rather than assigning the role to an existing user. The process ensures that card details are handled safely and comply with security standards, protecting your payment information:
Go to Travel admin > Smart Lodge Cards.
Select your company and the bank account.
To access the card number and additional information, click on the Actions icon.
❗️Warning
The card number (PAN) and CVV must be stored securely and should never be shared through insecure channels, such as unencrypted emails or written notes.
To securely transfer the card details, use the copy/paste function to move them from the Yokoy app to a PCI/DSS-compliant website of your travel management company or booking system.
Manage the card controls and card settings
Yokoy offers you different options to secure your card against any unauthorized payments:
Terminate card
If you have lost the lodge card credentials (or the user who created them has left), you can terminate the card to stop all transactions from happening on your card. Terminated cards are permanently blocked from any payment. If you decide that you need to use a lodge card again, you must create a new one.
Freeze card
You can freeze your lodge card to temporarily pause new transactions from happening on your card, in case you‘ve misplaced your card or don‘t anticipate having any expenses for a while. A card freeze is a convenient way to prevent your card from being used without needing to report it as lost or stolen.
Spending limits
When you create your lodge card initially, you determine a daily and monthly spend limit. However you can adjust these limits at any time. The maximum spending limit is determined by your Yokoy Smart Lodge Card contract.
Add a lodge card to a travel booking system
To add a lodge card to the travel booking system, you can either copy/paste the card number from Yokoy or manually enter it into the payment profile.
This securely links the card to the system, ensuring smooth transactions while maintaining PCI/DSS compliance. When copying/pasting, make the transfer through a secure, PCI-compliant website.
Manage lodge card transactions
To access all transactions performed with your Yokoy Smart Lodge Card, double-click on the card once you have selected the company and bank account.
At the top of the page, you can see the last four digits of the card number, the account balance, and the pending and available amounts depending on your spending limits.
The Transactions tab shows cleared transactions, while the Pending transactions tab displays any transactions pending authorization. You can filter the transaction list by Period (transaction date) or Status (e.g. Matched or Not matched).
Smart Lodge Card transactions are handled like employee card transactions, with each linked transaction to the corresponding travel expense. For more details on how to manually match transactions, see How can I match company card transactions?
You can download a list of all transactions for the period by clicking Download as CSV.