🌐 Web app | 👤 Finance, Admin
It can happen that a transaction appears in your tool originating from an unfamiliar company card. This happens due to the automatic process behind Yokoy's card management.
Generally, your Admin user will be able to identify that this has happened if there is an unfamiliar card number in the Admin > Company cards menu. This card will have been automatically generated and assigned with the annual card fees. The issue is, however, that you won't be able to map these fees to an expense report.
To fix this issue, you can either delete the transaction from your Yokoy tool, and create a new booking from your ERP-system to pay the annual fees, or you could pay by creating an expense without a report and exporting it to your ERP-system for payment. The latter option however is suboptimal, as the annual card fees aren't expenses and therefore will have to be assigned to the correct account in your bookkeeping system.