🌐 Web | 👤 Yokoy admin with Company settings permission
At times, export jobs may fail or stay in pending status (i.e. connectivity or timeouts in the target finance system, incomplete documents or that contain errors, etc.).
You can allow finance users to stop an export from endlessly spinning in Yokoy, mark documents as exported, or cancel and restart the export job.
🚧 Caution
Only expense, travel expense, and transaction export jobs that are actively in progress can be canceled or mark as exported. You can‘t cancel invoice export jobs.
To enable Finance users to cancel an export job:
Go to Admin > Company settings, Compliance section.
Select Allow Finance role to cancel and complete exports in progress.
Click Save.