🌐 Web | 👤 Invoice processor
To make sure approvers approve invoices timely, you as an invoice processor can send ad-hoc reminders to them.
To do so, go to Invoice Processor > Invoices and find the invoice(s) that are currently in approval.
💡 Tip
Go to the Approvals tab as this gives you a good overview of all invoices currently being in approval.
Select the checkbox next to one or multiple invoices currently stuck in approval. You see the Send reminder option at the top of the page.
Click Send reminder. A new window appears where you can type an email subject and a custom message. Once you’ve clicked Send, Yokoy sends a reminder via email to all approvers of the selected invoices.
💡 Tip
At times, emails from Yokoy may be flagged as spam. Make sure to check your Junk folder for reminders and add the no-reply email address to your contact list.